Resolve ‘Page cannot be displayed’ issue in IE8

We’ve recently updated the web version of WebUI Studio 2009 setup which includes a fix to an issue that caused Internet Explorer browser to “timeout” quicker than usual. The issue was due to a new setting in registry which is automatically added by the installation authoring software that we used in the recent 2009 release. More detailed symptom is explained below.

If you have installed WebUI Studio 2009 using the web version setup, you may have experienced unusual, faster timeout in IE8 browser. For example, when you load a considerably large web page that requires more than 10 seconds to display, IE8 will simply end the connection and then display the “Page cannot be displayed” error message. You’ll constantly getting this problem regardless of your connection zone (eg, localhost, intranet, or internet).

To resolve this timeout issue, please launch regedit.exe and simply delete the  ReceiveTimeout key from Internet Settings group. Please see complete registry path in the screenshot below.

Remove ReceiveTimeout key from the registry. See the complete path above.

Delete ReceiveTimeout key from the registry. See the complete path above.

Again, please note that full single setup isn’t affected. To reuse the web setup again in the future (or for other computers), I highly recommend you to use the latest web setup which you can download here.


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8 thoughts on “Resolve ‘Page cannot be displayed’ issue in IE8

  1. charlie

    Just to help anyone else out there who has similar symptoms but doesn’t use WebUI. InstallAware’s application does exactly the same thing. Horrid.

  2. Pingback: Long-running processes and browser timeout issue (mainly Internet Explorer)? « A Place for C Sharpers/.Netters

  3. Paul


    This fix did not work for me either. I get an instant time out using IE 8 & running Windows XP. It only happens on one web site during the login process. It is an instant session time out that returns me to the log in screen. This issue just occured and may be because of a pushed update from MS. I had a MS executive level Techno Geek look into the issue without sucess. I can log into the web site from another computer, so we determined it was just on this one. I uninstalled IE8 and reinstalled without updates and the same problem occured. I tried Google Chrome with log in sucess, but it deactivted all the website buttons renduring the access useless.

    Ran multiple full virus scans returning no error results.

    Is there anybody out there with experience with this issue?




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